Your privacy, respected.

Icon Golf Carts of Tampa Bay ("Icon Golf Carts," "we," "us," or "our") is a family-owned golf cart dealer and service center with showrooms in Largo, Pinellas Park, and Sarasota, Florida. We operate the website at icon-golfcarts.com (the "Site").

This Privacy Policy explains what information we collect when you visit the Site, contact us, or request an appointment, how we use that information, and the choices you have. Information you provide as part of a vehicle purchase, financing application, service order, or protection plan may also be covered by separate agreements and disclosures you receive at that time.

Information you give us

• Contact form: your name, email address, phone number (optional), your message, and the cart you asked about, if any.
• Appointment requests: your name, phone number, email address, preferred date and time, and any notes you add.
• Calls, texts, and emails: the details you share when you reach out to our team directly.

Information collected automatically

When you use the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, operating system, referring website, pages viewed, links clicked, the date and time of your visit, and your approximate location (city or region) derived from your IP address. This information is collected through server logs, security tools, and the tracking technologies described in the Cookies, analytics, and tracking section below.

Information from third parties

If you apply for financing through one of our lending partners, that partner may share information about the status of your application with us, as permitted by law and the partner's own privacy policy.

We use the information we collect to:

• Respond to your questions and requests.
• Schedule, confirm, and follow up on appointments.
• Provide quotes and help with sales, service, financing, and protection plans.
• Maintain accurate customer records.
• Operate, maintain, and secure the Site, including preventing spam, fraud, and abuse.
• Understand how visitors find and use the Site so we can improve our content, inventory presentation, and overall experience.
• Measure the effectiveness of our advertising and marketing.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information, and we do not rent or trade it to third parties for their own marketing purposes.

Like most websites, the Site uses cookies, tags, pixels, and similar technologies (together, "tracking technologies"). These help the Site function properly, help us understand how it is used, and allow us to measure and improve our marketing.

Google Tag Manager

We use Google Tag Manager, a tag management service provided by Google LLC, to deploy and manage tracking technologies on the Site from one place. Google Tag Manager itself is a delivery tool; the tags it loads, such as Google Analytics, may collect information about your visit as described below.

Categories of tracking technologies

These technologies may collect information such as pages visited, time spent on each page, clicks and scrolling, device and browser details, approximate location, referring URLs, and cookie or device identifiers. Information collected by Google is processed under Google's own policies; you can learn more in how Google uses information from sites that use its services.

The specific tools we use may change over time. When we make material changes to the types of tracking technologies we use, we will update this section.

• Browser settings: most browsers let you block or delete cookies. Blocking some cookies may affect how parts of the Site work.
• Google Analytics: you can opt out using the Google Analytics Opt-out Browser Add-on.
• Personalized ads: you can manage how Google personalizes ads through Google Ad Settings.
• Marketing messages: if we send you marketing emails or texts, you can opt out at any time by following the instructions in the message or by contacting us.

Some browsers offer a "Do Not Track" setting. Because there is no common industry standard for these signals, the Site does not currently respond to them.

We share information only as described below:

• Service providers who help us run our business and the Site, such as website hosting, databases, email delivery, security, and analytics. They may use the information only to provide services to us.
• Lending partners when you ask us to help you apply for financing.
• Manufacturers and plan administrators when needed to register a warranty or protection plan for a cart you purchase.
• Legal and safety reasons, when required by law or to protect the rights, property, or safety of our customers, our business, or others.
• Business transfers, such as a merger, acquisition, or sale of assets, in which case information may be transferred as part of that transaction.

The Site links to services we do not control, including our financing partner's secure online application, Google Maps, Google reviews, and social media sharing. When you use those services, your information is handled under their own privacy policies, and we encourage you to review them.

We keep personal information for as long as needed to serve you, to maintain our business and customer records, and to meet our legal, tax, and accounting obligations. When information is no longer needed, we delete it or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and restricted access to our customer records. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you. Depending on where you live, you may have additional rights under applicable law. To make a request, contact us using the details below. We may need to verify your identity before completing your request.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page, and for significant changes we may also provide notice on the Site. Your continued use of the Site after an update means you accept the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please reach out:

• Phone: (813) 922-5478 (Largo & Pinellas Park) or (941) 422-0750 (Sarasota)
• Online: our contact form
• Mail: Icon Golf Carts of Tampa Bay, 10359 Ulmerton Rd, Largo, FL 33771